They deserve no stars. This Law Firm is a joke. They have been working on our case for two years and some months. Prolonging it so they can probably get more money out of it themselves. They are a scam do not use this firm. When you call them they put you on hold so long to then tell you the person you need to talk to is not there, is in lunch or on another call. And they never call you to keep you update. You always have to be calling.When you finally speak to someone that person they treats you like your a lair. They all back each other up. Everything you hear is we are working for more and get you excited. Lairs! Thieves! Scam! When they come back with the amount , you can probably get back more from your insurance company then from them. They switch your lawyers so many times you never have one set lawyer. The paralegal I had was horrible hated talking to her and I had no other choice but to continue talking to her. Then they transfer your case to the person who fights your medical bills and then processes what you get. Nobody in that office has a set answer. Everyone gives you confusing answers that make no sense to what the other person tells you. My Husband and I are so frustrated with this company that we never give reviews on no one or nothing. But we just had to about this law firm. The last thing they just did, the person taking care of our check and bills called me to verify our address to send the check. I asked her not to send it and that I wanted to pick it up. Today, I called to confirm at what time I can pick it up and they tell me they mailed it. That was without my consent. They knew they were wrong and they transferred me to that lady I can't stand talking to and she tells me she had a paper that I confirmed my address, bunch of freaken lairs. I asked to talk to the lady I had told I wanted to pick it up not mailed and they wouldn't transfer her. Then we called a couple more time to get the tracking number and they knew it was us without even asking because of the caller ID and they would treat my husband and I with an attitude. Check this out: one told us the check was mailed and the another tells my husband that the check was waiting to be picked up. My husband said well why don't you hold it if we want to pick it up and then she puts him on hold and says no it has been mailed. These people are a bunch of lairs. And one last thing when we signed up with them I asked them I wanted to work with Eric Pintaluga and that was a joke as well. I said if it wasn't with him I didn't want to sign up for this and they promised yes it will be with him. We had three different lawyers and none of them was him nor I spoke to him once. If you really want a good advice and I never do these reviews on anyone unless they are good and to better their business or person . Take our advice run away from these people while you can. My husband and I are dieing to be over with this company. They are horrible. I can not express anymore how disappointed we are with them and the way they treat people. Horrible!!!!!!!